Terms and Conditions

Calm Leisure Terms and conditions.
 
Welcome to our website, when using this website you agree to be governed and bound by our terms and conditions which are set out below.
 
Calm Leisure Ltd is the supplier of the goods.
 
Pricing:
Our pricing includes vat at the current standard UK rate for all deliveries within the United Kingdom. Any purchases in currency that is not in pounds sterling are subject to exchange rates set by your bank or credit/ debit card provider.
 
Postage and Packaging:
We will endeavor to send out your order within 2 working days by 1st class royal mail package service to all UK destinations. If there is a delay due to items not being in stock we will contact you either by telephone or email to give you estimation on delivery time. Deliveries outside of the UK may take up to 5 working days. Please note with regret at the moment we do not supply to the USA or Canada.
We do not post on Sunday’s.
 
Privacy:
We respect your privacy rights and any information provided to us will not be passed onto a third party. The only exception being, if we are required by law, subject to the data protection act 1998. All information is used for processing orders only and not for marketing purposes by placing an order your are agreeing to provide your information for this process.
 
Returns:
 If your purchase is in an unused condition with the original wrap we will be happy to provide a refund or exchange. The item must be returned to us within 14 days with a completed returns form which can be printed from the website.  We will try and send the replacement product within 3 working days of receiving the return goods and form. All return deliveries are the responsibility of the customer and we ask that they be sent recorded or special delivery only. In the event that the item becomes lost or damaged in transit you can claim compensation from the post office but Calm Leisure ltd cannot be held responsible for return goods in transit under any circumstances.  Only the price of the product shall be refunded no postage or packaging costs will be refunded under any circumstances. Please note underwear items cannot be refunded or exchanged.
 
Intellectual property
All photographs and pictures are the property of Calm leisure and should not be copied, published or reproduced in any format without prior written consent from Calm leisure.
 
Governing Law:
Your use of this Website and any purchase by you of any goods from Calm leisure ltd will be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.